Question 1

Can I create my account with WhatsApp or email?

Accepted Answer

Yes. Choose WhatsApp number or Email on the Create account screen. Both options use a password.

Question 2

What happens if I join with email?

Accepted Answer

Your Daily Card is sent by email only. WhatsApp remains off unless you later add and confirm a WhatsApp number from your account.

Question 3

What happens if I join with WhatsApp?

Accepted Answer

After you confirm your number and consent, your Daily Card is sent on WhatsApp only. No email is required. You can add and confirm an email later if you want both.

Question 4

Can I receive the card by both email and WhatsApp?

Accepted Answer

Yes. Start with either channel, then add and confirm the second one in your delivery settings. Keep at least one delivery channel active.

Question 5

When will my Daily Card arrive?

Accepted Answer

Delivery follows your saved timezone and preferred time. The default is 5:00 AM in your local timezone. If a scheduled run is delayed, the system can catch up later that day.

Question 6

Why must I confirm my WhatsApp number?

Accepted Answer

SRAAT requires the number owner to confirm that they want WhatsApp cards before any daily card is sent. This protects consent and prevents unwanted messages.

Question 7

How do I stop WhatsApp cards?

Accepted Answer

Reply STOP at any time. SRAAT records the opt-out and blocks future WhatsApp sends to that number.

Question 8

Can I resume WhatsApp later?

Accepted Answer

Yes. Use your delivery settings to confirm the number again, or follow the available START or confirmation process. Email delivery is managed separately.

Question 9

Will SRAAT send repeated WhatsApp messages if delivery fails?

Accepted Answer

No. Daily-card WhatsApp delivery is capped at two attempts per subscriber per day, with additional safeguards for repeated failures and service-wide pauses.

Question 10

What is included on the SRAAT Daily Card?

Accepted Answer

A card may include a Name of Allah, Hadith, du'a, dhikr, local prayer information and the languages selected in your account.

Question 11

Which languages can I choose?

Accepted Answer

Arabic is required. You choose a second language, English by default, and may add one optional third language. A card can use up to three languages.

Question 12

Where does the Islamic content come from?

Accepted Answer

SRAAT maintains a reviewed content library and displays references where available. The service focuses on concise reminders suitable for daily reflection.

Question 13

Can I see all card templates?

Accepted Answer

Not yet. The public template collection is coming soon. Current subscribers still receive the available SRAAT card selected for their account.

Question 14

What should I do if today's card does not arrive?

Accepted Answer

Check your delivery settings first. For email, check Spam or Promotions. For WhatsApp, confirm that the number is opted in and has not replied STOP. If it is still missing, contact SRAAT.

Question 15

How much does SRAAT cost?

Accepted Answer

Free is $0 and includes a standard SRAAT Daily Card every day. Yearly is $49 per year and adds customization eligibility.

Question 16

What can Yearly members customize?

Accepted Answer

Eligible Yearly members can request approved branding such as a logo, colours, design, name, website and contact details. Free cards use the standard SRAAT identity.

Question 17

How are payments handled?

Accepted Answer

PayPal securely processes the Yearly subscription and supported payment cards. SRAAT does not store your card details.

Question 18

Can I cancel?

Accepted Answer

Yes. A cancelled paid subscription keeps its paid access until the end of the current billing period. Payments are non-refundable.

Question 19

What about existing legacy subscribers?

Accepted Answer

Existing legacy yearly subscribers keep their eligible customized service for their current paid period.

Question 20

Does SRAAT sell subscriber data?

Accepted Answer

No. Contact and account information is used to provide and manage SRAAT. See the Privacy Policy for full details and data-rights information.

Question 21

Can I unsubscribe from email?

Accepted Answer

Yes. Use the unsubscribe option provided with email delivery. Email opt-out and WhatsApp STOP are independent.

Question 22

Who operates SRAAT?

Accepted Answer

SRAAT is a subsidiary of Red Bee Solutions.

Question 23

How can I contact SRAAT?

Accepted Answer

Use the Contact page for account help, delivery questions, partnerships, feedback or privacy requests.

Frequently asked questions

Accounts and delivery

WhatsApp consent and control

The Daily Card

Plans, branding and payments

Privacy and support

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